This information is intended for private households that use electrical and electronic equipment. Proper disposal is crucial to protect the environment and ensure your safety. Please take note of the following guidelines for the environmentally friendly disposal of old electronic appliances.

Waste Electrical and Electronic Equipment Disposal

Waste electrical and electronic devices should not be disposed of with general household waste. They must be collected separately and disposed of using designated collection and recycling systems. These appliances must be handled and disposed of in accordance with local waste management regulations.

Before disposal, remove any waste batteries or accumulators that are not permanently integrated into the device. This rule does not apply if the waste equipment is separated by public waste management authorities as part of a process for preparing it for reuse, as per § 14 (5) of Germany’s ElektroG (Electrical and Electronic Equipment Act).

The symbol indicating separate collection of waste electrical and electronic equipment is a crossed-out wheeled bin, which signifies that the device should not be disposed of with regular waste.

Returning Waste Equipment

If you’ve purchased an electrical or electronic appliance from us, you can return an old appliance of the same type to us for environmentally responsible disposal. For example, if you purchase a new vacuum cleaner, you may send back your old one.

Additionally, small electrical appliances (those under 25 cm in size) can be returned to us, regardless of whether they were purchased from us.

In both cases, the old appliance does not need to have been purchased from us. We’ll send you a prepaid shipping label for returning the waste appliance, ensuring it’s properly disposed of.

If you have any questions or need assistance with returning your old device, contact our support team. Our team is happy to provide the necessary return instructions and shipping label.

Alternatively, you can drop off your waste equipment at a local collection point, or take it to a manufacturer or retailer’s return point in line with ElektroG. An online directory of collection and return points is available.

Data Protection

Some waste devices, such as smartphones or computers, may contain sensitive personal data. It’s important to ensure that any personal data stored on the device is securely deleted before disposal to prevent unauthorized access.

You are solely responsible for removing any personal information from devices before returning or recycling them.

Categories of Waste Electrical and Electronic Equipment

The following categories of equipment can be returned for recycling:

• Large Household Appliances: Washing machines, dishwashers, etc.
• Small Household Appliances: Irons, vacuum cleaners, egg cookers, etc.
• IT & Telecommunications Equipment: Smartphones, printers, PCs, etc.
• Consumer Electronics: Blu-Ray players, radios, etc.
• Lighting Equipment: Lamps, light bulbs, etc.
• Electrical & Electronic Tools: Drills, sewing machines, etc.
• Toys & Sports Equipment: Game consoles, treadmills, RC vehicles, etc.
• Medical Devices: Dialysis equipment, etc.
• Monitoring & Control Instruments: Scales, CO2 meters, etc.
• Automatic Dispensers: Coffee machines, drink dispensers, etc.

For additional information or assistance, don’t hesitate to reach out to our support team. We are here to help with all questions related to the disposal and return of your old electrical appliances.