If a product you purchased from Mediahoki is defective or damaged, please contact our Customer Support team for assistance. We are here to help you resolve any issues quickly and efficiently.
You can easily get in touch with us via the following options:
- Contact Form
- Phone Support
Our team will guide you through the return or warranty claim process and provide you with all the necessary details to resolve your case.
Damage from Improper Use
If your product has been damaged due to improper use (e.g., water damage or physical impact), we offer the possibility of a free repair.
If you prefer not to proceed with the repair, you can choose to either:
- Have the product returned to you in its current state.
- Opt for free recycling of the damaged product.
For further assistance, please visit our Customer Support section.
Your satisfaction is our priority, and we’ll do everything we can to ensure a smooth resolution!